HP 364/CB318EE Cyan


  • DeskJet 3520
  • DeskJet 5510
  • DeskJet 5515
  • PhotoSmart 6520
  • DeskJet AIO 3070A
  • DeskJet e-AIO 3520
  • DeskJet e-AIO 3522
  • DeskJet e-AIO 3524
  • OfficeJet e-AIO 4620
  • OfficeJet e-AIO 4622
  • PhotoSmart B8550 Photo
  • PhotoSmart D5460
  • PhotoSmart D5463
  • PhotoSmart D5468
  • PhotoSmart AIO B010a
  • PhotoSmart AIO B109
  • PhotoSmart AIO B110
  • PhotoSmart C5300 series
  • PhotoSmart C6300 series
  • PhotoSmart e-Station C510a
  • PhotoSmart e-AIO 5510
  • PhotoSmart e-AIO 5514
  • PhotoSmart e-AIO 5520
  • PhotoSmart e-AIO 5522
  • PhotoSmart e-AIO 5524
  • PhotoSmart e-AIO 5525
  • PhotoSmart e-AIO 6510
  • PhotoSmart e-AIO 6525
  • PhotoSmart e-AIO 7510
  • PhotoSmart e-AIO 7520
  • PhotoSmart e-AIO C310a
  • PhotoSmart Plus AIO B209
  • PhotoSmart Plus AIO B210
  • PhotoSmart Premium AIO C309 series
  • PhotoSmart Premium AIO e-C410b
  • PhotoSmart AIO C5300
  • OfficeJet Wide Format e-AIO 7510
  • DeskJet 3520v
  • DeskJet 3520w
  • DeskJet 5510v
  • DeskJet 5510xi

Troubleshooting - Click each question for details

1.Remove the transport clips before

installing the cartridge.

2.When you install this cartridge

a message may appear on your

status monitor advising you

that the cartridge is counterfiet,

used, or is empty.

3.This cartridge is not empty and

has been refilled, ignore this


4.Following installation perform a

cleaning cycle using your printer

toolbox, set up, clean or

maintenance window.

5.The cartridge will work

correctly without the use of a

status monitor.

6.Replace the cartridge when the

print quality deteriorates.

Was this answer helpful?
The cartridge is remanufactured and is not counterfeit. Upon installation the printer has detected the cartridge has been previously used by reading the data stored on the microchip located underneath the cartridge. This remanufactured cartridge has gone through rigorous inspection, cleaning and refilling processes to produce a quality alternative branded product.
Was this answer helpful?